The mission operations team upgraded ground segment capabilities to increase downlink throughput and streamline anomaly response. The stack adds scalable ingest paths, improved scheduling, and configurable quality‑of‑service so critical data is prioritized during limited windows. Telemetry normalization and enriched metadata make downstream analysis and alerting more reliable. Incident response playbooks define severities, responsibilities, and communications so teams can act consistently across shifts. Simulator updates exercise flight‑like behaviors, including link degradation and fault injections, to validate that procedures hold under stress. Interfaces implement standard protocols and secure authentication, and data retention settings are tuned for analysis while respecting storage constraints. The upgrade is designed to be evolutionary: deployable site by site, with rollback paths and explicit acceptance criteria. Over time, mission control expects to reduce manual toil, shorten mean time to detect and remediate anomalies, and enhance confidence that downlink sessions deliver the most valuable data. Additional releases will focus on cross‑mission coordination, integration with science pipelines, and tools that enable operator training and proficiency tracking.